Welcome

Welcome to our new website and blog!

After a few of months of planning, we are delighted to announce the launch of our new website. We freshened up the website, giving it a clean, modern look that will help you find the information you need quickly and easily.

Usability

You’ll find it easier to navigate the website with the new layout. We listened to your feedback and introduced pages with greater detail. You’ll find comprehensive sections for all of Our Services, with everything you need to know. We have also added a pictorial Tour Our Facility for our new clients.

Blog

We have introduced Our Blog to better collaborate with clients on that which we are most passionate about: our pets!

You will now be able to post comments and feedback on Our Blog that will feature articles and posts from our Doctors.

Mobile

Over 40% of our clients visit our website and publications on their mobile devices. We made it a priority to design our new website to give you a responsive browsing experience on your mobile devices. The new larger fonts and mobile optimized menu system will make it easier to navigate and find what you are looking for.

We value your opinion

Please Contact Us to let us know what you think of our new website – all comments and feedback are welcome. Please also let us know if you cannot find something or would like to make any suggestions for new information or topics.

Many thanks for your ongoing support and we look forward to hearing from you!


Comments

  1. Sharon Graham - April 26, 2016 at 7:04 am - Reply

    Great website! Great services too.

    Dr. Brill is taking wonderful care of Gracie and Kellie.

    We’ll be sure to bookmark this site as a favourite!


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COVID-19 Message to our Clients

To Our Valued Clients,

Our top priority is to provide exceptional care to our patients while safeguarding our staff and our community.  We continue to maintain our regular business hours and we are available to see you and your pets for essential veterinary health care services.

We have been monitoring the COVID-19 situation closely and want to notify you of changes we are making at for the welfare of our staff, clients and patients. We have taken great care to implement safeguards to help reduce the spread of this virus.

Amended Procedures:

  • The doors to the hospital will be closed to the public
  • Visitors to the hospital must remain outside the hospital. This includes walk-ins, appointments and food/prescription purchases.
  • We will not be performing fit-n-fury, birthday exams, nail trims, routine dentals and non-essential surgeries until further advised.
  • We will no longer accept cash or in-person payment.

https://hollybankanimalhospital.ca/online-payments

https://avonleaanimalhospital.ca/online-payments

Admittance:

  • A copy of our admittance and discharge instructions and patient history forms will be sent to you prior to the scheduled appointment.
  • Please remain in your vehicle and call us when you arrive in the parking lot.
  • We will assess your Covid-19 risk using the "patient screening pathway”.
  • When we are ready, we will motion for you to bring your pet from your vehicle to the clinic door. All dogs must be on leash and cats must be in carriers.
  • The veterinarian will call at the end of the examination or video conference you during the examination to discuss examination findings and recommendations.

Discharge:

  • You will be emailed a copy of the invoice including home notes.
  • Payment will be taken over the phone, via Interac e-Transfer, or online.
  • Any medication or items to be picked up will be given in a plastic bag at the time of discharge.
  • We will call you when we are ready for discharge at which time you will collect your pet outside of the clinic.

Food, inventory and medication pickup:

  • All items can be ordered over the phone or purchased using our online shop https://shop.avonleaanimalhospital.ca
  • For pickup, we will bring the items to you outside the clinic.

Product availability:

We have been in constant contact with the suppliers and manufacturers responsible for ensuring our hospitals have sufficient supply of veterinary diets and over the counter products, and we do not anticipate any disruption to this supply. However, instances of buying large quantities of these products have strained the supply chain. We respectfully request that our clients limit their purchases of these products to immediate need plus one month’s supply to ensure all clients and patients have access to these products.

Our goal is to keep our essential services available to the communities we serve and to be there for you and your pets. Thank you for your cooperation and for doing your part in helping to keep pets and people safe. Please do not hesitate to call with questions. We anticipate our phone lines will be busier than usual and we thank you in advance for your patience!

Our new hours of operation are as follows:

  • Monday: 9a-7p
  • Tuesday: 9a-7p
  • Wednesday: 9a-7p
  • Thursday: 9a-7p
  • Friday: 9a-7p
  • Saturday: 9a-3p
  • Sunday: closed

Call us if you have questions or need to schedule an appointment.